The office suite has occupied a very strange position in the world of open source. As a key software tool used by practically everyone on a daily basis, it was vital for free software to be able to offer one. And yet what came to be the leading office suite - OpenOffice.org - was widely recognised as deeply unsatisfactory. Its early versions were barely usable, and even in its later incarnations it was hard to get enthusiastic about it.
On Open Enterprise blog.