UX: Usability, Productivity, Enjoyment

I'm happy to announce the new logo of the User Experience Team.

The main goal of the logo is to penetrate core values of the project:

* Usability,
* Productivity,
* Enjoyment

The three terms summarize in a very short manner what the User Experience Team's overall goals are.

What's interesting about this is that usability, productivity and enjoyment have traditionally been rather neglected in the open source, so it's good to see them getting some respect in the OpenOffice.org project. And a shiny new logo.

Open Source's Big Opportunity has a Tiny Problem

I've been extolling the virtues of the Asus EEE PC and its ilk as exemplars of an important new class of computers; but Jono Bacon has spotted a problem:

One of the distinctive traits of EEE PC, and many other sub-notebook, MID and smaller computing devices, is that they run with a smaller screen resolution than typical desktop machines. I am pretty sure that most desktop machines that people are running Linux on will be running on a minimum of 1024×768, and likely a higher resolution. One of the things that I have noticed in recent years is that an increasing number of Open Source applications look terrible on lower resolutions.

Fortunately, it's readily solvable:

We need better testing, bug-reports being filed, and users actively checking and ensuring that software works well in lower resolutions. I also believe it forces us all into a world of more intelligent, usable design - hugely tall windows crammed with a million preferences or super-thick toolbars are not usable interfaces. One could infer that having to be conscious of lower resolutions will make us think more about the usability of our applications and ensure we don’t cram a million-and-one buttons into a window.

Amen to that.

FOOGL (Firefox, OpenOffice.org, GNU/Linux) Usability

First, we had the hugely-important, but horribly-named "Economic impact of FLOSS on innovation and competitiveness of the EU ICT sector" report, and now we have the equally horribly-named tOSSad F/OSS Usability report.

Since this is actually about Firefox, OpenOffice.org and GNU/Linux, they should, of course, have called it the FOOGL Usability Report. Despite this monumental gaffe, it does include some very useful information about usability, traditionally viewed as free software's Achilles Heel:

The survey showed that the majority of respondents agree that all three products have sufficient number of features and are user-friendly in general. Among the positive features of Firefox and OpenOffice.org are their user-friendly graphical interfaces. These include menus with clear definitions and abbreviations, and logical navigation of the main and context menus. OpenOffice.org and Firefox was also considered to have a sufficient set of features and are easy to install.

Regarding GNU/Linux, the survey results show that in average there is a positive opinion among the survey respondents in terms of installation, information presentation, navigation and the overall impression from the operating system. Therefore it can be concluded that the more experience users have with GNU/Linux, the more positive is their opinion of it.

However, respondents also mentioned gaps in the usability area of these products. For some users, one of the GNU/Linux’s disadvantages is the difficulty of installation of hardware and the learning curve needed in the process of migration from the MS Windows interface. OpenOffice.org also has some issues with insufficient performance compared to MS Office, according to the respondents.

Apart from sole usability aspects, the survey discovered that there is a need for more information about which F/OSS programs represent alternatives to their commercial counterparts. The survey also showed that no charge and the GNU General Public License (GPL) remain the main reasons for switching to F/OSS products.

(Via Erwin Tenhumberg.)