Amazon Wipes Customer's Account, Locks All Ebooks, Says 'Find A New Retailer' When She Asks Why

Techdirt has been warning people for several years that they don't really own the ebooks they have on their Amazon Kindles. The most famous demonstration of this was the sudden disappearance of ebook versions of George Orwell's 1984 and Animal Farm (you can't make this stuff up.) But that's nothing compared to what an Amazon customer in Norway now claims the company has done: shut down her Amazon account permanently and locked her Kindle -- all without explanation. 

On Techdirt.

Time for Amazon to Pay its dues to Open Source?

It's nearly summertime. How do I know? Not, of course, by looking at the iffy British weather outside, but because Google's Summer of Code is here again:

On The H Open.

Amazon Sells GNU/Linux down the River

Here's a particularly stupid move by Amazon:

Microsoft Corp. today announced that it has signed a patent cross-license agreement with Amazon.com Inc. The agreement provides each company with access to the other’s patent portfolio and covers a broad range of products and technology, including coverage for Amazon’s popular e-reading device, Kindle™, which employs both open source and Amazon’s proprietary software components, and Amazon’s use of Linux-based servers.

Microsoft has consistently refused to give any details of its absurd FUD about GNU/Linux infringing on its patents, which is not surprising, since they are likely to be completely bogus and/or trivial. So Amazon is showing real pusillanimity in making this unnecessary deal. Shame on you, Jeff.

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Racing to the Bottom of Openness

Here's some interesting news about Barnes & Noble's e-reader:

The reader, named the “Nook,” looks a lot like Amazon’s white plastic e-book, only instead of the chiclet-keyboard there is a color multi-touch screen, to be used as both a keyboard or to browse books, cover-flow style. The machine runs Google’s Android OS, will have wireless capability from an unspecified carrier and comes in at the same $260 as the now rather old-fashioned-looking Kindle.

Linux-based: no surprise there. But this is:

And over at the Wall Street Journal, somebody got a peek at an at ad set to run in the New York Times this coming Sunday. The ad features the line “Lend eBooks to friends”, and this has the potential to destroy the Kindle model. One of the biggest problems with e-books is that you can’t lend or re-sell them. If B&N is selling e-books cheaper than the paper versions, then the resale issue is moot. And lending, even if your friends need a Nook, too, takes away the other big advantage of paper.

In fact, this loaning function could be the viral feature that makes the device spread. Who would buy a walled-garden machine like the Kindle when the Nook has the same titles, cheaper, and you can borrow? The Nook is already starting to look like the real internet to the Kindle’s AOL.

It's a classic "race to the bottom", where the bottom is total openness: see you there, Amazon.

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Is this Cool-er than Amazon's Kindle?

Amazon's Kindle runs GNU/Linux, which is no surprise given its suitability for these kind of consumer systems. The Kindle is fast establishing itself as the leading ebook platform, so, at first blush, that might seem unalloyed good news for free software.

Sadly, though, Amazon has also proved that it is no great friend of freedom - first, by embracing DRM for its books, and secondly, by cravenly disabling the text-to-speech capability because The Authors' Guild has eighteenth-century ideas of what copyright is about.

Against that background, new entrants to the e-reader market that run GNU/Linux are particularly welcome, since they offer hope that not all ebooks will be viewed on locked-down devices.

Here's one, with the rather hubristic name of Cool-er, which has the bonus of being British (although it doesn't seem available here yet). It's too early to say how hackable it will be, and whether it will be able offer features like text-to-voice, but it's likely to be the first of many such alternatives to the Kindle, and that's got to be cool.

Update: @codepope has reminded me that the FAQ seems to suggest that the Cool-er reader isn't compatible with GNU/Linux. In fact, I checked, and this only refers to anyone benighted enough to want to use Adobe's DRM; for texts that don't have manacles, GNU/Linux works fine, I am assured.

Copyright Industries' Pyrrhic Victories

It's extraordinary how much that formerly-drab old subject of copyright is in the news these days. There's the Amazon Kindle story, the Pirate Bay judgement and the report, yesterday, that Britain's copyright laws are the "worst by far".

Although much of this bad news, notably the idiotic Pirate Bay ruling - these were links, people, you know, just like Google - there's a silver lining of sorts. The gulf between what the laws on copyright say and what people think is fair to do (picking up on the ethical aspect of copyright, again) is so vast and unbridgeable now that I think we're going to see a massive collapse of copyright soon.

As "young people" grow up and become the mainstream voting population, there is simply going to be zero sympathy for the greed and obtuseness of the intellectual monopolists. The current "victories" of the media industries will prove to be Pyrrhic.

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RMS on Amazon's "Swindle"

As you've probably seen, there is concern over Amazon's plans to pull the text-to-voice capability of the Kindle e-book reader, because of misguided pressure from authors groups in the US. There's been a lot of discussion about this, and how to react to it, on the A2k mailing list, including the following characteristic submission from a certain Richard M Stallman:

I sympathize with the feeling behind these protests, but they are directed at the wrong target.

The protestors rightly condemn the Authors Guild for demanding the removal of the screen reader feature, but the way they are doing it makes Amazon look like a victim. Actually it is the main perpetrator.

The reason that Amazon can turn off the screen reader capability is that the machines use non-free software, controlled by Amazon rather than by the user. If Amazon can turn this off retroactively (does anyone know for certain if they did?), it implies the product has a dangerous back door.

In addition, the Amazon Swindle is designed with Digital Restrictions Management to stop people from sharing. It is a nasty product with an evil goal.

I hope there will be protests against Amazon's role in these events.

Well, at least he's consistent.

Follow me on Twitter @glynmoody

Dwindling the Kindle Swindle

Here's someone writing in the New York Times about the Kindle's text-to-speech function:

You may be thinking that no automated read-aloud function can compete with the dulcet resonance of Jim Dale reading “Harry Potter” or of authors, ahem, reading themselves. But the voices of Kindle 2 are quite listenable.

Well, yes, that's precisely what I was thinking. But I'm willing to go along with the point.

However, consider this: if people start using the function, it suggests that they like listening to books. So maybe some of them would like to listen to the author, rather than the dulcet tones, and even prepared to pay a premium. A smaller number might even bestir themselves to go along to a book reading by that author. See? opportunities, not threats....

Why Kindle Must Support ODF

I'm not a Kindle user. In part, because it's not available in the UK, but also because it seems too closed in terms of its overall architecture. But it's clearly winning fans - and I think that's going to be a problem.

Why that might be is revealed by this interesting posting:

Reading .DOC and (some) .PDF files. This part of the Kindle's function turns out to be much more important than I anticipated.

Mine can't be the only line of work that involves an endless stream of material to read, often arriving as Word .DOC or Adobe .PDF files. I resist printing them out, and I resent the additional hours of sitting in front a computer screen to read them.

By moving them instead to the Kindle, (a) I have them all in one place, (b) I avoid lugging around, or forgetting, that much additional paper, and (c) I have them in a much nicer form for reading than the computer itself.

I think this is right: I, too, would be tempted by a very lightweight system with a high-quality screen specifically designed for reading electronic texts. But as the writer notes, Kindle is great for two main formats: .doc and PDFs. As far as I am aware, there is no support for ODF. Assuming Kindle catches on, that's going to be an increasing problem for those of us pushing ODF.

Maybe time to start a campaign for ODF support on the Kindle....

Don't Steal This Book, Michael

The Kindle is a breakthrough device, in many ways analogous to the first iPod. Just as the iPod brought MP3 players to the masses, the Kindle will be the device that introduces ebooks to many people.

And while Apple sells lots of songs legally on iTunes, the vast majority of content on most iPods comes from home-ripped CDs or was obtained in violation of copyright laws. I expect the same thing with the Kindle. Users may buy a book or two on Kindle, but many users will simply steal the content they want to read.

Sorry, Michael, violating copyright laws is very different from "stealing", as you should know. Moreover, "home-ripped CDs" are not even violations of copyright laws in many jurisdictions (and shouldn't be in any, since it's clearly a fair use/fair dealing.) Confusing these facts simply plays into the hands of the copyright bullies.

Kindling a Conflagration

There's one of Steven Levy's finer big pieces in Newsweek about Amazon's new Kindle e-book device. It all sounds pretty cool, but for me the real showstopper is the following:

Publishers are resisting the idea of charging less for e-books. "I'm not going along with it," says Penguin's Peter Shanks of Amazon's low price for best sellers. (He seemed startled when I told him that the Alan Greenspan book he publishes is for sale at that price, since he offered no special discount.) Amazon is clearly taking a loss on such books. But Bezos says that he can sustain this scheme indefinitely. "We have a lot of experience in low-margin and high-volume sale—you just have to make sure the mix [between discounted and higher-priced items] works." Nonetheless the major publishers (all of whom are on the Kindle bandwagon) should loosen up. If you're about to get on a plane, you may buy the new Eric Clapton biography on a whim for $10—certainly for $5!—but if it costs more than $20, you may wind up scanning the magazine racks.

What planet are these people on? Amazon is shipping electrons - well known for being rather cheap (here, take a few trillion for free). When you buy a book, you're buying mashed-up trees that cost something (which in fact cost rather more than you pay). E-books will never take off until publishers are prepared to throw their analogue business models on the fire.

Update: Almost needless to say, Kindle is powered by GNU/Linux.