Dell Does it Again

One of the first PCs that I bought was a Dell. It came with 8 Mbyte of memory, 230 Mbyte hard disc, and cost a mere £1479 (the HP Laserjet IV cost an extra £1030) - all excluding VAT. Sadly, it was running Windows 3.1, not least because at this time - 1993 - I had yet to discover free software (and GNU/Linux was, in any case, still pretty rudimentary at this point.)

On Open Enterprise blog.

Why is Dell UK Making it so Difficult?

Remember IdeaStorm – “Where Your Ideas Reign” – Dell's brave venture into the scary world of crowdsourcing? Amazingly, it's still going, although it doesn't seem to be the hive of activity it once was. One of the reasons why IdeaStorm was so important was that it allowed people to voice one of their key requests to the company: to be able to buy GNU / Linux-based systems. To its credit, Dell listened, and started selling them.

On The H Open.

CollabNet Comes Out of the Shadows

CollabNet has a fascinating history that goes back to 1999, when Collab.Net launched SourceXchange:

a site where companies can post proposals for programming work and solicit bids from open source coders. It is intended to form the first of a series of projects exploring new business models based on open source, and which collectively make up Collab.Net. A list of those involved reads like a roll call of the leading players in the open source industry. Employees include Frank Hecker, who played a major role in convincing Netscape to take its browser open source, and James Barry, who helped convert IBM to Apache. Alongside [co-founder Brian] Behlendorf, Tim O'Reilly and Marc Andreessen are board members, and investors in a $35 million round of funding closed in June 2000 included Dell, HP, Intel, Novell, Oracle, Sun and TurboLinux....

On Open Enterprise blog.

Dell *Does* Deliver (with Netbooks)

There's been a lot of sound and fury flying around about the split between GNU/Linux and Windows XP sales on netbooks, and what that means for the larger desktop sector. Some have used low figures for the former to suggest that GNU/Linux *still* stands no chance with the general public. But maybe what we need are more datapoints - ones like this, perhaps:

While MSI told us a few months back that Wind netbooks running SuSE Linux saw 4x higher return rates than that of XP machines, Dell has had quite the opposite experience with its Inspiron Mini 9 offering with Ubuntu. “A third of our Mini 9 mix is Linux, which is well above the standard attach rate for other systems that offer Linux. We have done a very good job explaining to folks what Linux is,” says Dell’s Jay Pinkert.

Dell attributes part of the Linux growth to competitive pricing on the Ubuntu SKUs. “When you look at the sweet spot for this category it is price sensitivity, and Linux enabled us to offer a lower price entry point,” added Dell senior product manager John New.

The key point here is that the manufacturer must make it clear what the customer is getting for the super-low price. Kudos to Dell that they seem to have managed that.

Oh, and could we please have less whining by other netbook manufacturers about their GNU/Linux sales, since it might well be your *own* fault, not that of free software...

Dell Joins Netbook Race to Bottom

There are two schools of thought about netbooks. The first is that they are simply another kind of notebook - smaller, a bit cheaper, but otherwise nothing really new. The second is that they are a completely new market sector - a view that I have been propounding for almost as long as they've existed

One indication that they are distinct is that the prices of netbooks are still falling rapidly - and will continue to fall. That's in contradistinction to notebooks, where prices tend to be much more stable, but features are added over time. The netbook is about *minimum* acceptable functionality, while notebooks are about achieving near-desktop capabilities (themselves constantly improving) in a package that's portable.

Here's another proof-point:

Dell fires back at the Taiwanese market leaders with the Mini 9n. Starting at just $250, this Ubuntu netbook is easily one of the cheapest on the market from a brand-name manufacturer.

The catch? The netbook only comes with 512 MB of RAM and a 4 GB hard drive. But remember it uses Ubuntu, which runs significantly more efficiently than Windows. This means of course that it can only run Linux programs but give me Firefox and Open Office and I can conquer the world.

This is just what notebook manufacturers fear: a "race to the bottom", as Sony so memorably put it. Dell's participation in that race will send shivers down the spine of manufacturers who thought they could ride the netbook wave with their low-end notebooks.

Do I hear $200?

Microsoft "Innovates" Again - By Copying GNU/Linux

Good to see that Microsoft is trying hard to keep up with free software:

A recent Microsoft survey sent out to select users has us wondering what on Earth the mega-corp is planning to do next, and judging by the looks of things, it has everything to do with Instant On. We've seen a number of these lightning-fast boot applications, with the most recent being ASUS' Splashtop OS and the iteration loaded onto Dell's freshest Latitudes.

Why the Dell Inspiron Mini 9 Doesn't Really Deliver

Although I still think it's of great symbolic value, the Dell Inspiron Mini 9 is disappointing – and I'm not just talking about the name (how many marketing people did it take to come up with that little gem?) It's disappointing, of course, because you can't yet buy the GNU/Linux version, but more seriously, it's disappointing because its price – at £299 for the Windows version, and a few tenners less one presumes for the GNU/Linux one – is just too expensive....

On Open Enterprise blog.

Ubuntu + Dell = The Ultimate Ultraportable?

On Open Enterprise blog.

Dell Builds on GNU/Linux

Interesting:

Dell’s Latitude On works by bypassing the Windows operating system so that you get immediate access to things like your calendar, email, Internet, and contacts. It’s a fully integrated technology that will appear later this year on the Dell 4200 and 4300 Latitude series notebooks, and is powered by a Linux OS, sort of as a secondary operating system.

Dell Trademarks "Cloud Computing"?

If this is true, it's outrageous:

Dell has applied for a trademark on the term cloud computing. The opposition period has already passed and notice of allowance has been issued. That means that it is very likely that the application will soon receive final approval.

As the posting from Language Log rightly comments:

In other words, this is a pure example of theft from the public domain. Speakers of English have a term, "cloud computing", which the US government is on the verge of privatizing and assigning exclusively to Dell. Other companies providing similar services will not be able to describe what they are doing as "cloud computing" anymore than Nike will be able to describe its shoes as Reeboks.

Shame on you, Michael Dell. Unless the company agrees to make this term generally available, I think it's time we considered a boycott in protest.

Update: Scotched, apparently.

The Ultimate Ultraportable?

On Open Enterprise blog.

Is The Lack of Open Source Drivers Driving You Mad?

On Open Enterprise blog.

Why We Must Keep Backing Dell

As I've written elsewhere, we need to keep the momentum behind Dell's high-profile GNU/Linux experiment. Here's a reminder why:

Dell has continued to sell enterprise servers with Linux since that 1999 debut, he said. The recent Linux on Dell program for laptops and desktop machines, however, has been gaining momentum, he said. "If the program wasn't successful, we wouldn't be able to continue it," Domsch said.

Do You Dare to Brainstorm?

On Open Enterprise blog.

Dell Fails to Deliver

On Open Enterprise blog.

Poland: Not Just Plumbers

In the UK the Polish plumber has become a staple figure of merriment, if not fun (after all, nobody wants to make fun of someone as important as a plumber.) More generally, there are supposed to be around 600,000 recent Polish immigrants, more or less keeping the UK economy going. (As a corollary, the number of signs and job vacancies in Polish is also shooting up.)

Now it seems that Polish programmers are just as important globally:

Recently, I moderated an interesting panel held at Stanford university at the Hoover Insititution, on the subject of Poland's growing role in the global tech community. Over the past few years Dell, Google, Hewlett-Packard, Intel, IBM, Motorola, Siemens, and others have opened engineering offices in Poland.

Sun Eyes Up GNU/Linux's Jugular

In the nicest possible way, of course:

Dell and Sun Microsystems are set to announce that Sun's Solaris and OpenSolaris operating systems will be supported in all of Dell's servers.

Dell founder and CEO Michael Dell and Sun Microsystems CEO Jonathan Schwartz plan to make the announcement during a joint appearance at the Oracle OpenWorld 2007 conference here today.

The agreement means that customers buying a Dell rack or blade server is ordered will get the option of installing Solaris or OpenSolaris. Customers picking one of these operating systems will get support from Sun's online support organization through Dell, making the experience seamless for the customer.

So while getting Dell to put GNU/Linux on its desktop machines has been the obsession of certain fanboys (oh, that would be me), that cunning Mr Schwartz has snuck up on the server side. (Via Erwin Tenhumberg.)

Old Fogies Grok Openness, OK?

The Telegraph is a bastion of, er, right-thinking people; it also has an age profile that is similarly to the right. So I was astonished to read this review of the dinky little Asus Eee PC (I want one, I want one), which says things like this:

Asus has kept the cost down by using open-source software – it runs a Linux operating system rather than Windows, although future versions will be available with Windows; uses OpenOffice (oppenoffice.org) for word processing, spreadsheets and presentations; and has the excellent Firefox web browser for surfing the internet.

...

Asus assures me that most peripherals, such as printers and iPods, will work fine, as long as you download the necessary Linux driver.

...

At just over £200, people may be weighing it up against other options, such as an entry-level "normal" laptop, compromising an element of portability for additional computing functionality. Dell's laptops, for example, start at around £329 if you opt for one running the Linux Ubuntu operating system, or £399 for one running Windows.

In other words, it treats GNU/Linux, OpenOffice.org, Firefox and open source as, well, normal. If this kind of stuff is appearing in the Telegraph - and the retired colonels aren't choking on the kedgeree when they read it - we're truly making progress.

Delving into the Dingly Dell

Interviews are a great way to get the background to important areas, but too often they concentrate on the big names (and I'm guiltier than most). So it's refreshing to come across somebody unknown but with an interesting perspective on things - in this case, Dell's embrace of GNU/Linux for ordinary users, seen through eyes of John Hull, manager of the Linux Engineering team there:

Ubuntu is already a great Linux distribution, so we try to only make changes where we can add value. Our primary focus is to get all necessary hardware support and bug fixes into the distribution itself, so that we don't have to make any changes to the shipping code. For those important bugs or hardware support that don't make the distribution, we'll make modifications to the factory-installed image as necessary. We add driver packages and scripts on top of the standard operating system to make sure our the customer experience is as nice as possible. Up to this point we have tried to minimize the changes we have made.

Mr Dell Does the *In*decent Thing

I was wrong:

UK users will have to pay a premium for Dell's Linux PCs, despite Dell's claim to the contrary.

Customers who live in the UK will have to pay over one-third more than customers in the US for exactly the same machine, according to detailed analysis by ZDNet.co.uk.

The Linux PCs — the Inspiron 530n desktop and the Inspiron 6400n notebook — were launched on Wednesday. The 530n is available in both the UK and the US, but the price differs considerably.

Comparing identical specifications, US customers pay $619 (£305.10) for the 530n, while UK customers are forced to pay £416.61 — a premium of £111, or 36 percent. The comparison is based on a machine with a dual-core processor, 19" monitor, 1GB of RAM and a 160GB hard drive. The same options for peripherals were chosen.

Why?