Glad They Chose Windows?

I doubt it somehow:

Many potential buyers of laptops priced under $300 in the U.S. had an unpleasant surprise over the weekend: The machines would not be eligible for a free upgrade to Microsoft's upcoming Windows 7 operating system.

Wal-Mart and Best Buy attracted plenty of buyers during a promotional offering of laptops priced under $300. Some of those laptops sold out just one day after the offers began. The prices were respectable considering the generous features, including large screens, better graphics and DVD drives, which are not typically found in most low-cost netbooks.

However, the laptops came preloaded with the Windows Vista Home Basic operating system, which does not include a free upgrade to Windows 7 in the U.S. Instead, consumers will have to shell out about $120 to upgrade the operating system.

So, that's a $120 hidden cost of choosing Windows: nice move.

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Mr. Dell Does the Decent Thing

Hooray:

today, it's official: Dell announced that consumers in the United Kingdom, France and Germany can order an Inspiron E1505N notebook or an Inspiron 530N desktop with Ubuntu 7.04 pre-installed.

(Via The Open Sourcerer.)

Acer: A Case-Study in How Not to Succeed

The Acer Aspire 5710Z has gone on sale in Singapore pre-loaded with Ubuntu Linux instead of Windows. Ubuntu is currently one of the world's most popular and easiest-to-use Linux distributions.

But a spokesperson for Acer told ZDNet.co.uk on Tuesday that the company — one of the world's top laptop manufacturers — had "no plans" to sell any Linux-based systems in the UK. "[Acer models] with Ubuntu pre-loaded are available at the factory level. However, there is no demand for it in the UK. Therefore, those configurations are not an option [for UK customers] at the moment," said the spokesperson.

Well, let's just compare that with Dell, shall we.

Dell creates a site where people can tell the company what it wants. People ask for Dell systems running Ubuntu, people get systems running Ubuntu in the US. People then ask for Dell systems running Ubuntu outside the US, and it looks like that may well happen.

Acer, by contrast, does not ask anyone what they want. As a result, it has no clue what anyone wants, but being a superior company that knows much better than mere customers what they want, it knows full well that people outside the US don't want Ubuntu running on their laptops - even though that is what they are telling Dell.

Guess which company I shall be buying from when Dell starts selling GNU/Linux systems in the UK? Guess which company I shall be recommending to people when they ask for advice about buying PCs in the UK? Guess which company can go and get knotted?

Update: Maybe there's hope.