25 May 2007

Dell Delivers - Double Quick

I never thought this would happen so quickly:

You asked, we listened. For advanced users and tech enthusiasts, we’re happy to offer a new open-source operating system, so you can dive in and truly enjoy a PC experience just the way you want it. In addition to the FreeDOS systems we already offer, we are proud to announce PCs with Ubuntu.

Systems currently available are rather limited - only the Dimension E520 N, Inspiron E1505 N and XPS 410 N. Still, it's a start. Get buying, people.


Unknown said...

Have a look at this blog post from Marcel Gagne's WFTL-LUG blog: http://www.wftl-lug.org/node/18

This details one person's attempt to buy an Ubuntu Dell laptop with Dell's CompleteCare package (at extra cost, covers hardware-related accidents such as dropping the laptop). For some reason, Dell would not offer CompleteCare with purchase of Ubuntu PCs, only Windows PCs. The blog author took issue with this.

My impressions of this post, and additional follow-up postings the blog author sent to the WFTL-LUG mailing list, are of Dell still trying to find their way with Linux-based computers: Trying to decide how to support them, for example. In time, one would expect Dell to settle down and get into the groove of selling and supporting Linux-based PCs.

As the blog author notes, all Dell personnel he talked with were professional; none rude.

I've seen the author's follow-up postings to the WFTL-LUG mailing list, and it appears Dell came through for him. Hopefully the author will update his blog posting with this follow-up information.

Glyn Moody said...

Thanks for this extra background.

I agree, it's early days yet, and Dell is still feeling its way. But at least it's trying....